Shipping Charges

We offer low shipping rates to all Canadian provinces. The shipping company of choice is Canpar. Shipping charges will be waived for orders above $3,000 CAD - should the total order, before taxes and discounts, be above $3,000, shipping will be free.

​

​

Damages

Any damaged product must be signed for and noted on the packing slip at the time of pick up or delivery. It is your responsibility to inspect the product and report to Limitless Supply Bay immediately upon discovery.

Claims of damaged product that are not noted on the packing slip will be denied.

Claims of damaged product that are made more than 5 business days after delivery will be denied.

Returns

​

Returns will not be accepted without a return authorization number. To obtain a return authorization number, you must provide the following information to Limitless Supply Bay:

• Limitless Supply Bay’s item code.

• Purchase date.

• Invoice or packing slip number.

• Used items, final sale items, clearance items or items that are returned in a non-sellable condition are not eligible for return.

Returns must be unopened, unused and in its original package to be approved for a refund.

All shipping charges are your responsibility. Limitless Supply Bay is not responsible for loss or damage of items approved for return, therefore, we advise that you ship all returns via insured shipment methods to avoid loss or damage.

If you received free shipping on the initial order, the final refund issued for your return will be less the actual value of this free shipping charge.

Deadline for Returns

​

No product will be considered for return over 14 days from delivery date.

Shipping

​

Charges and shipping times are based on shipment type, package size and weight. Shipments will be delivered in 7-10 business days to Canadian provinces.

Tracking a Shipment

​

Shipments can be tracked by logging on to the Website. Shipments can also be tracked with the provided shipment tracking number in the confirmation e-mail.

Pickups from Warehouse

​

Shipments can be picked up from our warehouse. Please e-mail us at info@lsb.ltd.

Areas of Service

​

Limitless Supply Bay delivers across Canada. Additional shipping charges may be incurred for deliveries to certain locations and will be advised prior to shipping.

Shipment Errors

​

If there is an error with your shipment, please contact us within 5 business days of receiving your order.

Lost Shipments

​

In the rare situation where your shipment is lost by the carrier, we will attempt find your items. A trace will be initiated with the carrier and if there is no movement on the tracking, the terminals that your package went through will be checked. If your shipment is delivered but not to you, the driver that delivered the package will be asked to confirm where it was delivered to.

Traces and dock checks with the carrier will take approximately 7 business days. If the shipment is found, we will continue the delivery to you. If it is lost, we will work with you to provide an alternate resolution.